The good thing when using external services is: You don't have to fix them, when they are broken.
The bad thing when external services is: You can't fix them, when they are broken.

When something is critical for your operation, you might want to consider have it under your control, because just sitting around waiting for something to be fixed is a very annoying thing.

@sheogorath instead of waiting I prefer to drink a coffee and have a chat. It'll be fixed after all.

If only my customers would be as relaxed about it as I am.

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